Our SimioCloud products and services only contain the types of information required for the intended use of providing data-driven marketing solutions to our clients.
The consumer information collected by SimioCloud for inclusion in our products and services contains personally identifiable information about individuals and households in the U.S. and are acquired from the following sources:
- Data from SimioCloud customers: Examples include rosters of individual donors and their associated donation transaction details
- Data from other information providers: Examples include data aggregators whose business it is to collect and compile non-sensitive personal identifiers and demographic information, collected from publicly-available sources and other sources such as surveys and questionnaires with appropriate notice regarding what information is collected, why it is being used, and with whom it is being shared. SimioCloud also collects summarized or aggregated purchase information and other aggregated or anonymous information.
SimioCloud does not collect, and the SimioCloud products and services do not include, specific details about a purchase, detailed financial information, credit information, medical information or Social Security numbers. We will not knowingly disclose identifiable information on anyone younger than 18 to third parties for use in marketing solicitations. We do use information related to minors younger than 18 to identify and remove records about them from our and our clients’ marketing files. We also use information related to minors younger than 18 in creating additional insights solely related to the adult parent of the minor individual, provided, however, we do not disclose identifiable information about the minor as part of the insights created and included within the adult record (For example, SimioCloud utilizes a flag that denotes “presence of children” and “child age ranges.”)
SimioCloud also uses the Association of National Advertisers’ DMAChoice™ Mail, Telephone, and Email Preference suppression files, as well as state and federal do-not-call lists in developing our marketing and advertising products and services.
The SimioCloud products and services are only made available to and for use by qualified companies, non-profit organizations and political organizations in their marketing, fundraising, customer service, and constituent service and outreach programs. SimioCloud does not provide its products and services to individual consumers. Our products and services can be used to enhance existing customer and constituent files and acquire lists of suitable consumers for prospecting and fundraising purposes.
Additional Terms and Conditions: For a company to use any of SimioCloud’s products and services, it is required to enter into a contract with us. The terms of these contracts further govern the use of personal information SimioCloud collects and maintains.
In addition to disclosures of information in the ordinary course of business, we may disclose personal information as necessary to comply with a legal obligation or to respond to a regulator, such as in response to a subpoena.
Offshoring: Where permitted by law, third parties under contract to SimioCloud may have access to the information collected by SimioCloud to assist in processing the data. Some of these third-party contractors may reside outside the United States.