The information provided on this form will be used only for the purpose of processing your request.
Responses to a right to know/access requests may include the disclosure of personally identifiable information (PII). Therefore, prior to responding to your right to know/access request, SimioCloud must first verify your identity. We will do this by attempting to match the personal information you supply us to our database of personal information we use to provide our data-driven products and services to our customers to determine if we have personal information pertaining to you in our database. In an effort to protect the consumer, we need to have a reasonably high degree of certainty you are the person you claim to be before we disclose any PII. This will require that you submit certain personal information for us to compare and match to data we have about you.
To complete the authentication process, after submitting your right to know/access request you will be contacted by SimioCloud and will be required to submit a picture of the front and back of your driver’s license as well as a photograph of you (i.e., a “selfie”). Any new personal information (for example, biometric information such as your driver’s license picture and your selfie) that we collect from you as part of your access request will only be used for the purposes of identity authentication and to process your access request. SimioCloud will delete the new information collected as part of the identity authentication process as soon as practical after fulfilling your request.
If we are unable to satisfactorily authenticate your identity, we will be unable to fulfill your right to know/access request. If you do not wish to proceed with your right to know/access request and the identity verification process, you are welcome to submit an opt-out request using our optout form by clicking https://www.simiocloud.com/optout.
Submitting an opt-out form will result in your personal information not being processed by SimioCloud for purposes of selling your personal information, targeted advertising, or profiling and the removal of your personal information from SimioCloud’s database used for providing SimioCloud’s data-driven marketing products and services.